Median salary
$54,964
ANZSCO 5411 · Inquiry clerks and receptionists
Call or contact centre worker salary in Australia
Median salary for an Australian call or contact centre worker is $54,964 per year (2022-23 tax return data), with $46,763 take-home after tax at current FY2025-26 rates.
After tax (yr)
$46,763
Fortnightly
$1,799
Tax returns
47,344
Income distribution
Source: ATO Taxation Statistics 2022-23, Table 15 (ANZSCO unit group 5411, based on 47,344 tax returns).
| Metric | Taxable income | Salary / wages | Total income |
|---|---|---|---|
| Median | $55,158 | $54,964 | $56,737 |
| Average (mean) | $55,925 | $53,926 | $57,373 |
Taxable income = gross income minus allowable deductions. Salary / wages = PAYG-reported income only. Total income = all sources including investment, business, etc.
Take-home pay on the median $call or contact centre worker salary
| Gross salary (median) | $54,964 |
| Income tax | −$7,102 |
| Medicare levy (2%) | −$1,099 |
| Low-income tax offset | +$176 |
| Take-home pay | $46,763 |
| + Employer super | $6,596 |
See the $55,000 salary page for full breakdown (monthly, fortnightly, weekly, daily and hourly), or
open the calculator prefilled with $54,964 to model salary sacrifice, HELP, or novated lease.
Related occupations · Inquiry clerks and receptionists
Other occupations within the same ANZSCO sub-major group.
| Occupation | Tax returns | Median salary |
|---|---|---|
| Receptionist | 115,478 | $39,428 |
Frequently asked questions
How much does a call or contact centre worker earn in Australia?
The median salary or wage income for an Australian call or contact centre worker in 2022-23 was $54,964, based on 47,344 lodged tax returns. The average (mean) was $53,926; the mean is pulled up by high earners so the median is a better guide for a typical call or contact centre worker.
What is a call or contact centre worker salary after tax?
On the median $54,964 salary for a call or contact centre worker, take-home pay in FY2025-26 is about $46,763 per year after income tax and the 2% Medicare levy — roughly $1,799 per fortnight or $899 per week.
How much tax does a call or contact centre worker pay?
On the median $54,964 salary, a call or contact centre worker in FY2025-26 pays about $8,201 in total tax — $7,102 income tax plus $1,099 Medicare levy. Effective rate: 14.9%.
How many people work as a call or contact centre worker in Australia?
47,344 Australians lodged a tax return as a call or contact centre worker in 2022-23. This is the count of individuals who classified themselves under ANZSCO unit group 5411 on their return.
What is the average vs median call or contact centre worker salary?
Average (mean): $53,926. Median: $54,964. The median is usually lower because a small number of very high earners pull the average up. For a realistic picture of what a typical call or contact centre worker earns, use the median.
Data sources
Salary data: Australian Taxation Office — Taxation Statistics 2022-23, Table 15. Used under Creative Commons Attribution 4.0 Australia licence.
Take-home pay calculated at paycalculator.page using ATO-published FY2025-26 brackets, 2% Medicare levy, and default settings (Australian resident, private hospital cover, tax-free threshold claimed).